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Rapid Response Teams - helping workers through tough times
Federal Government employment services
Queensland State Government employment services
Global economic conditions are having an impact on Queensland. Many workers have been affected by large scale retrenchments particularly in mining and other industries. DEEDI is taking a lead role in helping these Queenslanders get help so they can carry on working. For more information on a range of Queensland and Australian Government assistance services see the Employment support services factsheet (PDF, 35.8 KB).
We are working in affected locations and liaising with industry and employers. Currently there are teams operating in Mt Isa, Mackay, Cairns, Townsville, Rockhampton/Gladstone and the Gold Coast. The Rapid Response network is also ready to step in when and where future job losses may occur.
Four Queensland Government Departments are collaborating under the Rapid Response initiative.
For further information about accessing the appropriate service, contact the Queensland Government worker assistance help line on 1800 035 749. This is a free call within Queensland.
Help line hours of
operation:
8:00 am to 6:00 pm
A range of assistance is available for people who lose their jobs or are looking for employment. Listed below are federal government, state government and community services which may be of assistance.
Early access to Employment Services
The two-year early access program covers all workers made redundant between 24 February 2009 and 31 March 2011. Assistance will commence from 1 April 2009. Redundant workers are eligible for assistance irrespective of their assets and income. For specific information regarding the program visit the Early Access to Employment Services webpage.
To register for early access to Employment Services please phone Centrelink on 13 28 50 (8am – 5pm Monday to Friday) and advise the operator you are a redundant worker seeking access to Employment Services.
Financial assistance
and income support
If you lose your
job, financial assistance
may be available
to you through Centrelink.
For further information
call 13 28 50 or
visit the Centrelink website.
Assistance to claim
redundancy entitlements
GEERS (General Employee
Entitlements and
Redundancy Scheme)
is an Australian
Government assistance
program for employees
who lose their employment
because their employer
becomes bankrupt
or insolvent and
they are owed entitlements.
For further information
call 1300 135 040
or visit the GEERS website.
Support for apprentices,
trainees and their
employers
Apprentices, trainees
and their employers
will able to get
support to enable
them to continue
with their employment
and training. For
further information
call 1800 210 210
or visit the Apprenticeships
Info website
Training and career
information service
Skilling Solutions
Queensland will
expand its training
and career information
services by providing
individual advice
to displaced workers
and the unemployed.
For further information
call 1300 654 687
or visit Skilling
Solutions website.
Free training and
employment assistance
The Skilling Queenslanders
for Work initiative
provides job related
assistance and
skills training
to the most disadvantaged
in the labour force.
The Queensland
Government initiative
funds community-based
organisations to
help local people
in local areas.
Find out more
about Skilling
Queenslanders for
Work or call
1300 369 925.
Redundancy and
the law
There is state
and federal legislation
in place which
determines eligibility
for redundancy
and other payments
in the event of
termination of
an employee. For
further information
call 1300 369 945
or visit the Wageline website.
Advice and information
on unfair dismissal
or work practices
If you lose your
job and you believe
you have been unfairly
dismissed or underpaid
and are seeking
advice or assistance,
call the Queensland
Workplace Rights
Office on 1300
737 841 or visit
the Queensland
Workplace Rights website.
Australian
Government Jobsearch (non
Queensland Government
website)
Queensland Government
Jobsearch
Seek (non
Government website)
Mycareer (non
Government website)
Lifeline offers a 24-hour confidential telephone counselling service on 13 11 14.
Updating child support details
Separated parents who have income or care arrangement changes should contact the Child Support Agency (CSA) to ensure they are paying the correct amount of child support. Prompt advice is recommended as child support payments may not be able to be backdated. For more information call 131 272 or to find a CSA office location visit www.csa.gov.au.
Last updated 14 October 2009
Back to Work: Getting back into the workforce after retrenchment
Help for those who suddenly find themselves back in the job market and are not sure where to start.
